Best Western Plus Emerald Isle Hotel

Wonderful place. Staff was fantastic. Suite with separate bedroom, sofa bed, and full kitchenettte. Even the sofa bed was comfortable. Excellent WiFi, perfect location. Loved the chocolate chip salted caramel cookies oat reception. Even provided a guest laundry for a decent price. Would stay here again without question.

Great location. Whenever I go to Victoria I stay here. Sidney is a nice little town with a number of coffee shops and boutique stores. The hotel is always very clean and the rooms are spotless. Everything works very well. The beds are comfortable and the pillows are great! I have never had a problem with the staff as they are always friendly, knowledgable and courteous. The only minor complaint is that the provided breakfast is not very good. There used to be an associated restaurant that you could get a breakfast voucher for but it has closed. Good news is that the hotel is going to be setting up a proper breakfast area as they have been approved todo so. I expect to back in Sidney for sure in November 2024 and will stay here. A new breakfast area will be nice but since the hotel is so good it really doesn’t matter. I certainly recommend this hotel.

Travelling with two children, the Best Western was ideal. Upon check-in, a surprise package was given to the kiddies. This was well received after several hours of travel. The hotel is clean, the staff is courteous, and it is well situated. There are restaurants, activities, and a supermarket all within walking distance. It is a half-hour from Victoria and only 10 minutes from the Ferry. We will definitely stay again.

Location was great, was able to book last minute, laundry facility was great. Appreciated the double sinks

I’m not sure the name of the lady who was working that evening when we checked in.. but she was phenomenal. she deserves a raise in pay - 100%. I’m a pretty picky traveller and this employee went above and beyond to ensure my stay was exactly what I wanted/needed. she captured the spider I found and let it outside because I’m terrified.. she switched us rooms when the initial room was not up to my standard (smelled like cigarette smoke) and she was friendly, kind and professional through all of it. :)